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  #1 (permalink)  
Old 10-21-2008, 05:21 AM
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Question W3SVC-WP (2269) error and 503 Service Unavailable.

After a full inspection by some PS professionals we patched the MOPS installation with last updates and got rid of most part of previous errors.
The first advise was "Never use a translation of PS: install the US version, then apply language patch"

Well, if any cares, we solved the previous errors ( http://forums.epmfaq.com/project-ser...ded-error.html , http://forums.epmfaq.com/project-ser...ct-server.html ) with:
Server:
infrastructureupdateforwindowssharepointservices3. 0-kb951695
infrastructureupdateformicrosoftofficeservers-kb951297
Client:
project2007sp1-kb937154
infrastructureupdateformicrosoftofficeproject2007-kb951547
I also moved all running proccesses to a user called project.server with proper privileges, and granted BBDD access.

But we are experiencing new amazing MOPS bugs, errors and strange behaviours like
Code:
Tipo de suceso:	Error
Origen del suceso:	W3SVC-WP
Categoría del suceso:	Ninguno
Id. suceso:	2269
Fecha:		21/10/2008
Hora:		10:11:47
Usuario:		No disponible
Equipo:	PROJECT-SERVER
Descripción:
El proceso de trabajo no pudo inicializar la comunicación http.sys o el nivel de comunicación w3svc y, por lo tanto, no pudo iniciarse. El campo de datos contiene el número de error.
Datos:
0000: 05 00 07 80               ...€    
(Translation: Working process could not init the communication http.sys or the w3svc communication level and could not init. Data field contains the error number.) 
After 10 or 12 occurences, the Windows SharePoints stops running and returns a 503 error:
Code:
Tipo de suceso:	Error
Origen del suceso:	Office SharePoint Server
Categoría del suceso:	General de Office Server 
Id. suceso:	7888
Fecha:		20/10/2008
Hora:		18:08:25
Usuario:		No disponible
Equipo:	PROJECT-SERVER
Descripción:
Se ha detectado una excepción en tiempo de ejecución. Detalles. 
Mensaje: Error de la solicitud con el código de estado HTTP 503: Service Unavailable.
(Translation: It has been detected an exception in running time. Details. 
Message: request error with state code HTTP 503: Service Unavailable)
Detalles técnicos:
System.Net.WebException: Error de la solicitud con el código de estado HTTP 503: Service Unavailable.
   en Microsoft.Office.Project.Server.PSIAuth.Authentication.GetUserByName(Boolean isProjUser, String username)
   en Microsoft.Office.Project.PWA.PJContext.AuthenticateUserForPWA(Boolean validateUser, String username, Boolean checkTimebomb)
I have checked that the Bypass traverse checking is well configured and tried what You receive a 2269 event message when you try to start a worker process in IIS 6.0 suggests, but the error remains and I have to reboot the server once a day!

Any suggests?
Thanks in advance.








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  #2 (permalink)  
Old 10-22-2008, 10:53 AM
ssanderlin's Avatar
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Default

Hm. I've never seen these problems before!

Can you please keep us updated on your progress with fixing them? It'll be valuable for everybody, I think.


Quote:
Originally Posted by akae View Post
After a full inspection by some PS professionals we patched the MOPS installation with last updates and got rid of most part of previous errors.
The first advise was "Never use a translation of PS: install the US version, then apply language patch"

Well, if any cares, we solved the previous errors ( http://forums.epmfaq.com/project-ser...ded-error.html , http://forums.epmfaq.com/project-ser...ct-server.html ) with:
Server:
infrastructureupdateforwindowssharepointservices3. 0-kb951695
infrastructureupdateformicrosoftofficeservers-kb951297
Client:
project2007sp1-kb937154
infrastructureupdateformicrosoftofficeproject2007-kb951547
I also moved all running proccesses to a user called project.server with proper privileges, and granted BBDD access.

But we are experiencing new amazing MOPS bugs, errors and strange behaviours like
Code:
Tipo de suceso:	Error
Origen del suceso:	W3SVC-WP
Categoría del suceso:	Ninguno
Id. suceso:	2269
Fecha:		21/10/2008
Hora:		10:11:47
Usuario:		No disponible
Equipo:	PROJECT-SERVER
Descripción:
El proceso de trabajo no pudo inicializar la comunicación http.sys o el nivel de comunicación w3svc y, por lo tanto, no pudo iniciarse. El campo de datos contiene el número de error.
Datos:
0000: 05 00 07 80               ...€    
(Translation: Working process could not init the communication http.sys or the w3svc communication level and could not init. Data field contains the error number.) 
After 10 or 12 occurences, the Windows SharePoints stops running and returns a 503 error:
Code:
Tipo de suceso:	Error
Origen del suceso:	Office SharePoint Server
Categoría del suceso:	General de Office Server 
Id. suceso:	7888
Fecha:		20/10/2008
Hora:		18:08:25
Usuario:		No disponible
Equipo:	PROJECT-SERVER
Descripción:
Se ha detectado una excepción en tiempo de ejecución. Detalles. 
Mensaje: Error de la solicitud con el código de estado HTTP 503: Service Unavailable.
(Translation: It has been detected an exception in running time. Details. 
Message: request error with state code HTTP 503: Service Unavailable)
Detalles técnicos:
System.Net.WebException: Error de la solicitud con el código de estado HTTP 503: Service Unavailable.
   en Microsoft.Office.Project.Server.PSIAuth.Authentication.GetUserByName(Boolean isProjUser, String username)
   en Microsoft.Office.Project.PWA.PJContext.AuthenticateUserForPWA(Boolean validateUser, String username, Boolean checkTimebomb)
I have checked that the Bypass traverse checking is well configured and tried what You receive a 2269 event message when you try to start a worker process in IIS 6.0 suggests, but the error remains and I have to reboot the server once a day!

Any suggests?
Thanks in advance.
__________________
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Founder/Owner - EPMFAQ
VP of Technology - MSProjectExperts
Microsoft Project MVP

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Old 10-23-2008, 04:00 AM
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Default Of course

Of course!
You are doing a great job, much more than M$ Technical $ervice!
I think all those problems are related to the Spanish version of MOPS.

Could anybody tell me the ports that are necesary for PS to work properly?
something like

netsh firewall show state verbose=enable

from a well-working server would be fantastic!
Thanks in advance.
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Old 10-23-2008, 02:39 PM
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Quote:
Originally Posted by akae View Post
Of course!
You are doing a great job, much more than M$ Technical $ervice!
I think all those problems are related to the Spanish version of MOPS.

Could anybody tell me the ports that are necesary for PS to work properly?
something like

netsh firewall show state verbose=enable

from a well-working server would be fantastic!
Thanks in advance.
Well, thank you -- I appreciate that

It depends on what kind of configuration you are trying to support, how your servers are configured, and where things are located within your network infrastructure.

If you are trying to support people remotely connecting to PS07 using Pro/PWA and your PS07 instance is configured to use port 80, then you should only need port 80 open from the dirty side into your PS07 WFEs.

If you are trying to support applications that use impersonation that are run remotely, then you will need to open additional ports... however, I would advise against this configuration as it may significantly increase the exposure of your server to attacks. This is one of the reasons why the PSI Proxy was created -- so you didn't need to expose the PSI itself, only the web application where PWA resides so it can then forward on your requests.
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VP of Technology - MSProjectExperts
Microsoft Project MVP

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This electronic message, along with any information, advice, and opinions it contains, are mine alone and are not representative of my employer. All information is provided in "GOOD FAITH" and on an "AS IS" basis only. I provide no presentations or warranties, express or implied, including implied warranties of fitness for a particular purpose, merchantability, title, and noninfringement. I strongly advise you to extensively test any changes, workarounds, or techniques described herein on a development system prior to implementation in a production environment, and you are hereby notified that I bear no responsibility whatsoever for any loss, harm, or otherwise negative outcomes resulting from your actions, whether or not said actions were a result of this electronic message, directly or indirectly.
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Old 10-27-2008, 06:24 AM
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Default so

The configuration is the simplest: single server, shared with other apps. Not heavy loaded.
So if my PWA is running in a SS on port 12345, and it is configured as a firewall exception, there's no need to open any other port?
The problem is that the firewall is complaining about some UDP ports opened by svchosts that are blocked, and I don't know if it can be related with the W3SVC-WP fail ( 2269 and 7888 errors, 503 unavailable message ).
Some other services/apps that are open in the firewall and might cause these problems are:
- WAMP on port 8080
- SMB
- Terminal Services
And those two, that I thing they should not be open in the firewall:
- C:\WINDOWS\system32\cys.exe
- C:\WINDOWS\system32\mmc.exe
The intranet is well protected behind a firewall, but I insist in having a firewall software installed in the server. Which one do you recommend? Any Open Source sollution?
Thanks!
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Old 10-31-2008, 12:38 PM
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What ports is it complaining about?

Quote:
Originally Posted by akae View Post
The configuration is the simplest: single server, shared with other apps. Not heavy loaded.
So if my PWA is running in a SS on port 12345, and it is configured as a firewall exception, there's no need to open any other port?
The problem is that the firewall is complaining about some UDP ports opened by svchosts that are blocked, and I don't know if it can be related with the W3SVC-WP fail ( 2269 and 7888 errors, 503 unavailable message ).
Some other services/apps that are open in the firewall and might cause these problems are:
- WAMP on port 8080
- SMB
- Terminal Services
And those two, that I thing they should not be open in the firewall:
- C:\WINDOWS\system32\cys.exe
- C:\WINDOWS\system32\mmc.exe
The intranet is well protected behind a firewall, but I insist in having a firewall software installed in the server. Which one do you recommend? Any Open Source sollution?
Thanks!
__________________
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Founder/Owner - EPMFAQ
VP of Technology - MSProjectExperts
Microsoft Project MVP

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This electronic message, along with any information, advice, and opinions it contains, are mine alone and are not representative of my employer. All information is provided in "GOOD FAITH" and on an "AS IS" basis only. I provide no presentations or warranties, express or implied, including implied warranties of fitness for a particular purpose, merchantability, title, and noninfringement. I strongly advise you to extensively test any changes, workarounds, or techniques described herein on a development system prior to implementation in a production environment, and you are hereby notified that I bear no responsibility whatsoever for any loss, harm, or otherwise negative outcomes resulting from your actions, whether or not said actions were a result of this electronic message, directly or indirectly.
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Old 11-03-2008, 04:28 AM
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Default svchost opening ports

Code:
Tipo de suceso:	Errores
Origen del suceso:	Security
Categoría del suceso:	Seguimiento detallado 
Id. suceso:	861
Fecha:		03/11/2008
Hora:		9:50:10
Usuario:		NT AUTHORITY\Servicio de red
Equipo:	PROJECT-SERVER
Descripción:
El Firewall de Windows detectó una aplicación  al escuchar el tráfico entrante. 
 
Nombre: - 
Ruta de acceso: C:\WINDOWS\system32\svchost.exe 
Identificador del proceso: 752 
Cuenta de usuario: Servicio de red 
Dominio de usuario: NT AUTHORITY 
Servicio: Sí 
Servidor RPC: No 
Versión IP: IPv4 
Versión IP: UDP 
Número de puerto: 55480 
Permitido: No 
Usuario notificado: No
64025, 61982, 64024, 65095, 50757, 65364...
Always UDP. Firewall shows connections to 131.107.44.1 ( Microsoft Customer Experience Improvement Program ), but I don't know if it is related.
I'm trying to trace the error through Sysinternals Process Monitor, but I have no luck by the moment...
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Old 11-13-2008, 11:33 AM
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Quote:
Originally Posted by akae View Post
64025, 61982, 64024, 65095, 50757, 65364...
Always UDP. Firewall shows connections to 131.107.44.1 ( Microsoft Customer Experience Improvement Program ), but I don't know if it is related.
I'm trying to trace the error through Sysinternals Process Monitor, but I have no luck by the moment...
Try running TASKLIST /SVC /FI "IMAGENAME EQ SVCHOST.EXE". That should tell you what process(es) SVCHOST is running under what PIDs. Hopefully that will help!
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Microsoft Project MVP

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This electronic message, along with any information, advice, and opinions it contains, are mine alone and are not representative of my employer. All information is provided in "GOOD FAITH" and on an "AS IS" basis only. I provide no presentations or warranties, express or implied, including implied warranties of fitness for a particular purpose, merchantability, title, and noninfringement. I strongly advise you to extensively test any changes, workarounds, or techniques described herein on a development system prior to implementation in a production environment, and you are hereby notified that I bear no responsibility whatsoever for any loss, harm, or otherwise negative outcomes resulting from your actions, whether or not said actions were a result of this electronic message, directly or indirectly.
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Old 01-20-2009, 04:19 AM
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Default Still no progress

Hi all!
Seems that I am unable to solve certain problems with PWA.
The botch job to get PWA work was setting a script that reboots all services involved in MOPS:
Code:
echo off
net stop w3svc
net stop http /y
net stop ProjectEventService
net stop ProjectQueueService
net start w3svc
net start http
net start ProjectEventService
net start ProjectQueueService
This is launched twice a day to ensure full comunication between processes, which degradates as hours go by.

I'm trying to rescue BBDD .sql files and deploy them into a fully new installed MOPS ( English version ) but MOPS seems not to like DDBB overwritting, maybe I'm missing some steps...

The restore-backup option didn't work for me in any case. I tried full SSP restore and lowered tier by tier backups until only-pwa restore, with no satisfactory results.

Still trying...
I'm opening a new thread for another question.
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