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Old 05-09-2008, 07:11 AM
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Default Internet Explorer 6 needed error

Hello!
I've got another issue:
Once an user tries to login into PWA with a browser different from IE6, the ASP.NET system starts logging, each 5 minutes, an access error. This error repeats until the server is rebooted or services restarted.
The complete error is ( in Spanish ):

Tipo de suceso: Advertencia
Origen del suceso: ASP.NET 2.0.50727.0
Categoría del suceso: Evento Web
Id. suceso: 1309
Fecha: 09/05/2008
Hora: 12:15:11
Usuario: No disponible
Equipo: PROJECT-SERVER

Descripción:
Código de evento: 3005
Mensaje de evento: Excepción no controlada.
Tiempo de evento: 09/05/2008 12:15:11
Tiempo de evento (UTC): 09/05/2008 10:15:11
Id. de evento: 90aea44589c04734b39d9caf95ac7a59
Secuencia de evento: 773
Ocurrencia de evento: 3
Código de detalles de evento: 0

Información de aplicación:
Dominio de aplicación: /LM/W3SVC/746553835/Root-1-128547648128437500
Nivel de confianza: WSS_Minimal
Ruta de acceso virtual de la aplicación: /
Ruta de acceso de la aplicación: C:\Inetpub\wwwroot\wss\VirtualDirectories\XXXXX.XXXAAAA\
Nombre del equipo: PROJECT-SERVER

Información de proceso:
Id. de proceso: 5388
Nombre de proceso: w3wp.exe
Nombre de cuenta: PROJECT-SERVER\Administrador

Información de la excepción:
Tipo de excepción: SPException
Mensaje de la excepción: Se necesita al menos Internet Explorer versión 6 para utilizar Project Web Access.
Información de solicitud:
Dirección URL solicitada: http://XXXXX.XXXAAAA/pwa/tasks.aspx
Ruta de acceso de solicitud: /pwa/tasks.aspx
Dirección de host de usuario: aaa.aaa.aaa.aaa
Usuario: NT AUTHORITY\Servicio de red
Se autenticó: True
Tipo de autenticación: NTLM
Nombre de la cuenta de subproceso: PROJECT-SERVER\Administrador

Información de subproceso:
Id. de subproceso: 6
Nombre de la cuenta de subproceso: PROJECT-SERVER\Administrador
Está representando: False
Seguimiento de la pila: en Microsoft.Office.Project.PWA.PJBaseWebPartPage.OnP reInit(EventArgs e)
en System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Detalles de evento personalizado:

Para obtener más información, vea el Centro de ayuda y soporte técnico en Events and Errors Message Center: Basic Search.


It's quite strange because the Administrator never logs in from a different browser than IE7, which causes no errors, but the event still repeats each 5 minutes throwing the warning like if that user keeps trying.

No needed too say I've googled it but I find no solution. I think this error is making the server run slower. The MOPS is a fully-patched standalone installation.

Once again, thanks for your help, and sorry for my poor English.

Edit: Is this normal?:
Quote:
Explorador Visitas totales Mes reciente Día más reciente Visitas del día más recientes
Internet Explorer 4.01 81 81 09/04/2008 81
Internet Explorer 6.0 74 43 08/05/2008 1
Internet Explorer 7.0 811 694 08/05/2008 40
Microsoft Office 2 1 08/04/2008 1
Microsoft Office FrontPage 12.0 1 1 16/04/2008 1
Maybe it messes with:
Quote:
Usuario Nº total de correspondencias Mes reciente Día más reciente Visitas del día más reciente
nt authority\servicio local (local service) 81 81 09/04/2008 81
Maybe the cause is someone's Outlook Plugin, which periodically querys the server to request timesheet variations ( or something like that :þ ) and its user-agent is bad configured, or it is related with another fail we had with that plugin. Conclusion: MOPS is a nightmare









Last edited by akae; 06-03-2008 at 04:46 AM.
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Old 05-12-2008, 12:22 PM
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I've seen this error before, but never been able to figure out where it's coming from (I had other problems I was working on, this was a relatively minor issue).

You can try throwing NetMon onto the server and capturing packets... that'll help you figure out where the request is coming from.

I'll continue researching and let you know if I find anything.
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Old 05-14-2008, 05:06 AM
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I'll try to figure out if it is a "feature-bug" or a real network problem
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Old 05-16-2008, 07:30 AM
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Default The problem is not the client

I have installed netmon, discovered the user that tries to login PWA with firefox and suggested him to stop, but the problem doesn't stop there.
Once a user tries to login, the 1309 error starts logging in the server about 3 times each 5 minutes, and stops about 8 hours later, no matter if the user logs in after that with ie.
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Old 05-16-2008, 02:37 PM
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Interesting... I'm not sure why you are seeing this error continually. It may have to do with the session state and how it is maintained by Project Server, but I am not sure.

I don't think the errors are hurting anything, though... I would just ignore them. You've suggested that the user stop using Firefox, so I would just keep an eye on it.
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Old 05-19-2008, 05:10 AM
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Default problem dissapeared

The problem just went away this weekend, without rebooting services.
The only thing that annoyed me is that the access was requested by user Administrator, from the project-server itself, and I am the only one who have access to that computer.
I expect it soon comes back, but I still don't know what is it about.
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Old 05-19-2008, 11:31 AM
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I assume you've set up the Administrator account to be the AppPool identity (and maybe the rest of the service accounts?), so my guess is that it has something to do with the web parts on that page and possibly with the way PS maintains/uses session state... Not knowing the source code in-depth, I don't know...
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Old 05-20-2008, 05:41 AM
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Thumbs up probably right

You are probably right, I have just noticed that one of the access is made by a network service, not by the local administrator. This might be the reason of the failed access, something like an access with a bad agent-request that repeats for several hours, 3 times each five minutes.
But I think i'm not going to change the users that are running the services. The last time I did it took me a lot of hours to recover the backups because something went wrong, and the problem seems to be not so annoying
I'm still in fight with the OLAP cube. I don't know if we need it, but i want it to be available. I think i'm going to download a demo version of the SQL Server Standard and install the full mops+sqlserverstandard in a virtual machine to see what the cube is, and if it can do things like showing all the vacation-day per user.
Anyway, thanks for your help. This site is much more useful than microsoft's one
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Old 05-20-2008, 11:13 AM
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Quote:
Originally Posted by akae View Post
You are probably right, I have just noticed that one of the access is made by a network service, not by the local administrator. This might be the reason of the failed access, something like an access with a bad agent-request that repeats for several hours, 3 times each five minutes.
But I think i'm not going to change the users that are running the services. The last time I did it took me a lot of hours to recover the backups because something went wrong, and the problem seems to be not so annoying
I'm still in fight with the OLAP cube. I don't know if we need it, but i want it to be available. I think i'm going to download a demo version of the SQL Server Standard and install the full mops+sqlserverstandard in a virtual machine to see what the cube is, and if it can do things like showing all the vacation-day per user.
Anyway, thanks for your help. This site is much more useful than microsoft's one
I would advise against changing the users running the services... lots of places for things to go wrong.

Good luck with the cube -- I'm glad we've been able to help you!
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Old 06-03-2008, 05:34 AM
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Default more log info

I've been trying to fix this problem for several weeks, but none of the solutions I have found for Sharepoint Services, ASP.net or MOPS seem appliable for this particular case.
The MOPS' logs throw this, maybe someone recognises any issue
06/03/2008 11:20:06.04 mssdmn.exe (0x15AC) 0x15DC Search Server Common MS Search Indexing 8z0w Medium CUserCatalogCache::LogStatistics() before delete
06/03/2008 11:20:06.04 mssdmn.exe (0x15AC) 0x15DC Search Server Common MS Search Indexing 8z13 Medium CUserCatalogCache::LogStatistics No of Items 0
06/03/2008 11:20:06.04 mssdmn.exe (0x15AC) 0x15DC Search Server Common MS Search Indexing 8z0z Medium Create CUserCatalogCache
06/03/2008 11:20:06.05 mssdmn.exe (0x15AC) 0x15DC Search Server Common PHSts 0 Monitorable ***************** Destructor V3 UserCatalogCache a1147726-b437-44f6-83d3-ba2541b22dc7_1_ - File:d:\office\source\search\search\gather\protoco ls\sts3\sts3util.cxx Line:199
06/03/2008 11:20:06.05 mssdmn.exe (0x15AC) 0x15DC Search Server Common PHSts 0 Monitorable ***** V3 UserCatalog Cache statistics: name a1147726-b437-44f6-83d3-ba2541b22dc7_1_, servers=1, sites=0, webs=0, lists=0 - File:d:\office\source\search\search\gather\protoco ls\sts3\sts3util.hxx Line:307
06/03/2008 11:20:06.30 mssdmn.exe (0x15AC) 0x15E0 Search Server Common MS Search Indexing 8z16 Medium GetChanges(after ws call ) URL http://aaaaaaaaaaaaaaa:12345, LastChange 1;0;14aa9153-4097-45df-b6c9-d218efea7dc3;633480765848230000;6017, CurrentChange 1;0;14aa9153-4097-45df-b6c9-d218efea7dc3;633480765848230000;6017, more changes False
06/03/2008 11:20:06.30 mssdmn.exe (0x15AC) 0x15E0 Search Server Common MS Search Indexing 8z17 Medium GetChanges(success ) URL http://aaaaaaaaaaaaaaa:12345
06/03/2008 11:20:06.71 mssdmn.exe (0x15AC) 0x15DC 359 0 Monitorable CHttpAccessorHelper::InitRequestInternal - unexpected status (401) on request for 'http://aaaaaaaaaaaaaa:12345/pwa/tasks.aspx'. - File:d:\office\source\search\search\gather\protoco ls\http\httpacchelper.cxx Line:467
06/03/2008 11:20:06.77 mssdmn.exe (0x15AC) 0x15E0 Search Server Common MS Search Indexing 8z16 Medium GetChanges(after ws call ) URL http://project-server:11670, LastChange 1;0;7204f824-78f6-4ceb-93b0-9367d2cf92ba;633455814704530000;120, CurrentChange 1;0;7204f824-78f6-4ceb-93b0-9367d2cf92ba;633455814704530000;120, more changes False
06/03/2008 11:20:06.77 mssdmn.exe (0x15AC) 0x15E0 Search Server Common MS Search Indexing 8z17 Medium GetChanges(success ) URL http://project-server:11670
06/03/2008 11:20:06.80 mssdmn.exe (0x15AC) 0x15DC 359 0 Monitorable CHttpAccessorHelper::InitRequestInternal - unexpected status (500) on request for 'http://aaaaaaaaaaaaaaaa:12345/pwa/tasks.aspx'. - File:d:\office\source\search\search\gather\protoco ls\http\httpacchelper.cxx Line:467
06/03/2008 11:20:06.80 mssdmn.exe (0x15AC) 0x15DC Search Server Common PHSts 0 Monitorable CSTS3Accessor::Init: Return error to caller, hr=80041206 - File:d:\office\source\search\search\gather\protoco ls\sts3\sts3acc.cxx Line:347
06/03/2008 11:20:06.80 mssdmn.exe (0x15AC) 0x15DC Search Server Common PHSts 0 Monitorable CSTS3Accessor::Init fails, Url sts3://aaaaaaaaaaaaaaaaa:12345/siteurl=pwa/siteid={a2d00b62-6513-49c3-83a2-a2fb370fc75e}/weburl=/webid={68802f33-d7f5-4017-ac3c-d04c360dcb5b}/fpfolder=/fpitemid=tasks.aspx, hr=80041206 - File:d:\office\source\search\search\gather\protoco ls\sts3\sts3handler.cxx Line:238
06/03/2008 11:20:06.80 mssdmn.exe (0x15AC) 0x15DC Search Server Common PHSts 0 Monitorable CSTS3Handler::CreateAccessorExB: Return error to caller, hr=80041206 - File:d:\office\source\search\search\gather\protoco ls\sts3\sts3handler.cxx Line:256
06/03/2008 11:20:06.82 mssdmn.exe (0x15AC) 0x15DC 359 0 Monitorable CHttpAccessorHelper::InitRequestInternal - unexpected status (401) on request for 'http://aaaaaaaaaaaaaaaaa:12345/pwa/tasks.aspx'. - File:d:\office\source\search\search\gather\protoco ls\http\httpacchelper.cxx Line:467
06/03/2008 11:20:06.04 mssdmn.exe (0x15AC) 0x15E0 Search Server Common MS Search Indexing 8z0w Medium CUserCatalogCache::LogStatistics() before delete
06/03/2008 11:20:06.05 mssdmn.exe (0x15AC) 0x15E0 Search Server Common MS Search Indexing 8z13 Medium CUserCatalogCache::LogStatistics No of Items 0
06/03/2008 11:20:06.05 mssdmn.exe (0x15AC) 0x15E0 Search Server Common MS Search Indexing 8z0z Medium Create CUserCatalogCache
06/03/2008 11:20:06.29 mssdmn.exe (0x15AC) 0x15E0 Search Server Common MS Search Indexing 8z15 Medium GetChanges(before ws call) URL http://aaaaaaaaaaaaaaa:12345, Content Database Id='{14aa9153-4097-45df-b6c9-d218efea7dc3}', LastChange 1;0;14aa9153-4097-45df-b6c9-d218efea7dc3;633480765848230000;6017, CurrentChange
06/03/2008 11:20:06.71 mssdmn.exe (0x15AC) 0x15E0 Search Server Common MS Search Indexing 8z15 Medium GetChanges(before ws call) URL http://project-server:11670, Content Database Id='{7204f824-78f6-4ceb-93b0-9367d2cf92ba}', LastChange 1;0;7204f824-78f6-4ceb-93b0-9367d2cf92ba;633455814704530000;120, CurrentChange
06/03/2008 11:20:06.87 mssdmn.exe (0x15AC) 0x15DC 359 0 Monitorable CHttpAccessorHelper::InitRequestInternal - unexpected status (500) on request for 'http://aaaaaaaaaaaaaaaaaaaaa:12345/pwa/tasks.aspx'. - File:d:\office\source\search\search\gather\protoco ls\http\httpacchelper.cxx Line:467
06/03/2008 11:20:06.87 mssdmn.exe (0x15AC) 0x15DC Search Server Common PHSts 0 Monitorable CSTS3Accessor::Init: Return error to caller, hr=80041206 - File:d:\office\source\search\search\gather\protoco ls\sts3\sts3acc.cxx Line:347
06/03/2008 11:20:06.87 mssdmn.exe (0x15AC) 0x15DC Search Server Common PHSts 0 Monitorable CSTS3Accessor::Init fails, Url sts3://aaaaaaaaaaaaaaaaaaaaaa:12345/siteurl=pwa/siteid={a2d00b62-6513-49c3-83a2-a2fb370fc75e}/weburl=/webid={68802f33-d7f5-4017-ac3c-d04c360dcb5b}/fpfolder=/fpitemid=tasks.aspx, hr=80041206 - File:d:\office\source\search\search\gather\protoco ls\sts3\sts3handler.cxx Line:238
06/03/2008 11:20:06.87 mssdmn.exe (0x15AC) 0x15DC Search Server Common PHSts 0 Monitorable CSTS3Handler::CreateAccessorExB: Return error to caller, hr=80041206 - File:d:\office\source\search\search\gather\protoco ls\sts3\sts3handler.cxx Line:256

The aspx in the logs match ( /pwa/tasks.aspx ), but gives me no useful info.
I suspect about this line:
File:d:\office\source\search\search\gather\protoco ls\sts3\sts3acc.cxx Line:347
cause d: is the servers dvd drive.
Any idea?
Thanks!

Last edited by akae; 06-03-2008 at 05:36 AM.
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