Project Center not showing progress

[agriffin]

I am having problems where progress is not always being displayed for projects in the Project Center on the Project Web Access.

Projects are through the PSI and by users through Project Professional.

I am using Project Server 2007 and Project Professional 2007.

[ssanderlin]

Originally Posted by agriffin

I am having problems where progress is not always being displayed for projects in the Project Center on the Project Web Access.

Projects are through the PSI and by users through Project Professional.

I am using Project Server 2007 and Project Professional 2007.

Can you please post a screenshot illustrating the issue? Please be sure to redact any information you do not want publicized.

[agriffin]

Here is a screenshot of where my problem is occurring. However, this is not currently showing my problem because I have republished the jobs. I have been seeing some jobs here not showing progress on the gantt chart.

[ssanderlin]

Originally Posted by agriffin

Here is a screenshot of where my problem is occurring. However, this is not currently showing my problem because I have republished the jobs. I have been seeing some jobs here not showing progress on the gantt chart.

We should straighten out some terminology... Jobs are items that are executed in the queue... You republish projects... jobs are retried. Both are related -- a Project Publish creates a queue job -- but the difference is substantial.

Are we talking about a Project Publish job that failed for some reason, or Project Publish jobs that completed successfully but PWA didn't show the updates?

Is this something that you can reliably and consistently reproduce? If so, can you watch the queue while you reproduce the issue? I'd like to see if anything fails. I would also recommend checking the queue for failed jobs that may be blocking or for jobs that have been pending for a while.

I look forward to your reply!

Steve

[agriffin]

I am sorry about the terminology mishap, I did not pull away from the client's terminology and back into project terminology. The Project Publish jobs is completing successfully, but the PWA is not updating. This can be replicated. Projects are both published by users and also by a nightly applicaiton that uses the PSI. I looked at the Queue and there weren't any failed jobs in there or anything that has been pending for awhile.

[ssanderlin]

Originally Posted by agriffin

I am sorry about the terminology mishap, I did not pull away from the client's terminology and back into project terminology. The Project Publish jobs is completing successfully, but the PWA is not updating. This can be replicated. Projects are both published by users and also by a nightly applicaiton that uses the PSI. I looked at the Queue and there weren't any failed jobs in there or anything that has been pending for awhile.

No problem at all -- please don't apologize. I simply wanted to ensure that we were both talking about the same thing.

Did you make sure you adjusted the History in the Manage Queue page? By default, it only shows the current date... I typically set it back -1 year (regardless of whether that's a valid date or not) to ensure that I retrieve all relevant data.

I must say that your problem is very interesting... I have the following questions:

1. When you republish yourself, does rogress ever fail to show?
2. In an instance when progress is not showing correctly, have you opened the project from the Published store to ensure the data is all there?
3. Is there any pattern to the symptoms (e.g. do PSI republishes not work, do only certain users experience this problem)?
4. What patchlevel are you running?
5. What is your topology like (e.g. deployed in a four-server MOSS farm, single server, one WFE with a DB)?
6. How long have you waited for progress to show before republishing?

[agriffin]

1. When I open the project that is failing to show in the PWA and open it in Project Professional and republish it, progress shows up fine in the PWA. Even when it is not showing in the PWA, it is only at the project level. At the task level for that particular project, progress does show.
2. I have ensured that all the data is there in the project when I open it from the published store.
3. As I look at the queue, all of the PSI republishes have been successful. I know that if a user opens it up and republishes, the PWA picks up the change in progress.
4. I thought that we had SP1 installed for Project Server, but I can't find where it would say that. If I go into Add/Remove Programs, the version for Project Server is 12.0.4518.1016 and Update for Microsoft WSS 3.0 (KB932091) has been applied.
5. Single Server
6. Night process using the PSI finishes at about 5am, I have republished myself at about 9am so that the PWA is showing progress.

[ssanderlin]

Originally Posted by agriffin

1. When I open the project that is failing to show in the PWA and open it in Project Professional and republish it, progress shows up fine in the PWA. Even when it is not showing in the PWA, it is only at the project level. At the task level for that particular project, progress does show.
2. I have ensured that all the data is there in the project when I open it from the published store.
3. As I look at the queue, all of the PSI republishes have been successful. I know that if a user opens it up and republishes, the PWA picks up the change in progress.
4. I thought that we had SP1 installed for Project Server, but I can't find where it would say that. If I go into Add/Remove Programs, the version for Project Server is 12.0.4518.1016 and Update for Microsoft WSS 3.0 (KB932091) has been applied.
5. Single Server
6. Night process using the PSI finishes at about 5am, I have republished myself at about 9am so that the PWA is showing progress.

1. Perhaps this is a calculation issue...
   1. If you open up an offending project and hit F9, does the progress show correctly?
   2. On your system, is Calculation Mode on the Calculation tab in Tools>Options set to Automatic?
   3. Check the system of someone who's been experiencing this issue... is their Calculation Mode set to manual?
2. OK... that's something at least )
3. 12.0.4518.1016 is the RTM version... I believe SP1 is 12.0.6211.1000, and I believe Post-SP1 is 12.0.6300.5000.
4. OK.
5. So, then the PSI publish never shows progress at the Task level properly?

Are you completely relying on the PSI to execute publishes, or do your users publish when they approve task updates and make other changes?

[agriffin]

1. Do you mean open it in the PWA or in Professional?
3. Should there be a Service Pack available for Project Server 07 that I should have installed?
5. The PSI publish shows progress at the task level, but not at the project level in the PWA. All of the projects get updated overnight with from the PSI. The last 2 nights, it has been different ones that did not show progress on the PWA.

[ssanderlin]

Originally Posted by agriffin

1. Do you mean open it in the PWA or in Professional?
3. Should there be a Service Pack available for Project Server 07 that I should have installed?
5. The PSI publish shows progress at the task level, but not at the project level in the PWA. All of the projects get updated overnight with from the PSI. The last 2 nights, it has been different ones that did not show progress on the PWA.

1. Open it in Pro.
2. Yes... Both Service Pack 1 and Post-SP1 Hotfix Rollup are available.

My hunch is that perhaps the Draft project is being saved without being fully calculated... There's nothing in the QueuePublish method that allows you to recalculate before Publish... so, I don't think it's an issue with the Publish.

Just to confirm... your PMs don't self-publish; instead, they save to the Draft DB and your application executes a publish via the PSI nightly. Correct?